Loosely speaking, empathy is defined as the ability to see things from someone else’s perspective and it’s one of those skills that can radically improve the way you get on with the people around you.
It’s all too easy to be judgemental or to jump on the bandwagon, particularly when you read or hear something that you fundamentally disagree with. People naturally jump to the position that they feel most comfortable with and they use their ingrained beliefs and values to guide them.
An insensitive colleague or boss can leave individuals feeling frustrated and angry when they’ve not listened properly and can have a negative impact on their feelings and motivation.
So imagine the positive effect that someone can have by simply taking the time to listen and to understand what’s going on from another’s perspective.
Encouraging and developing empathy in the work place is a learned skill and behaviour . Understanding body language, promoting active listening skills and developing an individual’s ability to reflect on another’s view point are all skills A Better Version can develop in your teams.
Your business will benefit from:
- less conflict and more harmonious teams
- better working relationships internally and externally
- more open, creative and productive teams